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Tech Support

Primary Location: BRISTOL, United Kingdom Job ID R22029136

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

JOB SUMMARY

An exciting opportunity has arisen in the Technical Support Group for a Field TSG Technician covering the South West of the UK.

The successful candidate should ideally have the following key skills and attributes:

• Clean Driving License (minimum 2yrs)
• Aptitude for problem solving
• Professional & presentable manner
• Strong attention to detail
• Ability to work on own initiative and make decisions
• Ability to work within a pressurized environment
• Good time management skills 
• Effective listening and communication skills
• Good customer relationship skills 
• Out of hours support on a rota basis 
• IT qualifications an advantage 

Flexibility with working hours is essential for this role due to potential requirements to travel to other sites and weekend work.

RESPONSIBILITIES
• Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfills Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts TSG Technical Disaster Recovery Procedures
• Addresses Customer Requests


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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