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Job Description:

JOB SUMMARY

An exciting opportunity has arisen in the Technical Support Group for a Field TSG Technician covering the South West of the UK.

The successful candidate should ideally have the following key skills and attributes:

• Clean Driving License (minimum 2yrs)
• Aptitude for problem solving
• Professional & presentable manner
• Strong attention to detail
• Ability to work on own initiative and make decisions
• Ability to work within a pressurized environment
• Good time management skills 
• Effective listening and communication skills
• Good customer relationship skills 
• Out of hours support on a rota basis 
• IT qualifications an advantage 

Flexibility with working hours is essential for this role due to potential requirements to travel to other sites and weekend work.

RESPONSIBILITIES
• Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfills Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts TSG Technical Disaster Recovery Procedures
• Addresses Customer Requests

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.