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want to be.

Centre Clerk Inverness

Primary Location: INVERNESS, United Kingdom Job ID R22006648

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She/They performs other tasks as requested.

Shifts available:

09.00-17.00hrs Monday to Friday.

Key Responsibilities:

You will be liaising with customers, drivers and internal departments to assist in delivery query resolutions

Taking & making phone calls for Cash On Delivery (COD) payments

Investigating and contacting customers in the resolution of undeliverable packages

Processing address corrections where necessary

Meet set targets on a daily basis

Responsible for any additional tasks given

Packaging handling required – various weights and sizes

General admin duties using various UPS systems

Adhoc tasks

Key Skills / Experience:

Excellent communication skills face to face/over the telephone/email

Flexible, friendly attitude required

Able to work in a fast pace, time specific and targeted environment.

Work well in a team

Working knowledge of Word and Excel

Self motivated and well organized

Polite, professional confident manner

Customer service skills

Office or Warehouse environment

Some experience in a similar work environment would be an advantage

What you’ll get:

Competitive salary

Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits

Full training to help you perform at your best

Opportunities to progress – thanks to our ‘promotion from within policy’

Employee Type:


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.


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