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Future you has the freedom to make all the difference.

Admin Clerk

  • Part-Time, Full-Time (depending on centre)
  • Location: Newtownabbey, United Kingdom
  • Level: Entry
  • Job ID: R22024825

Admin Clerk

  • Part-Time, Full-Time (depending on centre)
  • Location: Newtownabbey, United Kingdom
  • Level: Entry
  • Job ID: R22024825

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

FUTURE YOU makes your mark on the world.

Administration Clerk


UPS Supply Chain Solutions manages every aspect of global supply chains, including logistics, distribution and transportation. Responsible for handling collection requests from our global clients, our [Name] depot is hive of activity. But you’ll take that in your stride because Future You thrives in a fast-paced atmosphere. Ready to help us provide brilliant customer service as our Administration Clerk? The hours for this role are 8am - 4.30pm, Monday to Friday.

What you’ll get:

  • A competitive salary- £ 11.00 Per/Hr.
  • Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye) plus many more benefits
  • Full training to help you perform at your best
  • Opportunities to progress – thanks to our ‘promotion from within policy’

What you’ll do:

  • Process collection requests and make bookings appropriate for our clients’ brands
  • Provide customers with initial collection and delivery information
  • Keep customers updated daily on collections and deliveries – which will involve liaising with our internal traffic department
  • Log and investigate customer queries, making sure they’re resolved as quickly as possible

Shift Timings:

11am – 8pm (40hr week)

2pm – 9pm (35hr week)

What you’ll need:

  • Excellent communication skills, both written and verbal
  • IT skills – knowledge of Microsoft Office, Word, Excel and Outlook is particularly important
  • A highly organised approach that allows you to multi-task – paying close attention to detail without compromising on quality
  • Strong commitment to providing outstanding customer service
  • A flexible attitude

How we recruit:

UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

A bit about a big business

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide. 

Employee Type:


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.


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  • Safety, at work and on the road, is your number one priority.
  • You help deliver packages fast and safely.
  • You’re the friendly and professional face of UPS to our customers.
  • You roll up your sleeves and you’re flexible, even when things get busy.
  • Your customers’ happiness is your happiness.

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Future you gets more

  • Competitive pay and paid overtime opportunities

  • Company pension scheme

  • Discounts on major retailers

  • Comprehensive training

  • Career Growth & Mobility

  • Paid holidays

  • 39 Weeks paid maternity leave

Benefits disclaimer

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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