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FAQs

The world of career opportunities for Future You at UPS is huge. So big that you might have some questions. We’ve gathered some of the most commonly asked questions—and provided answers to help you along the way.

Hiring Process

I don't see the job or location I am interested in on jobs-ups.uk. Can I still apply?

The particular jobs available at a given location can change daily, so you should check the site often to see if a position you're interested in has opened up. You will also be able to see if a particular location of interest is actively recruiting and what job opportunities are available there.

You can also sign up for job alerts via www.jobs-ups.uk to stay in touch with new positions of interest in your chosen location.

I applied about a part-time job through jobs-ups.uk. When will I hear back from someone?

Thank you for your interest in working with us. Please keep in mind that we receive a high volume of interest in our part-time opportunities, and therefore, not every candidate will be contacted.

Please note that your application will remain active for at least 60 days from the date you submit it. You are welcome, however, to submit a new job inquiry if you have not heard from us after this time.

What if I can't meet the requirements of the job because of my religious beliefs?

UPS job postings include information about the minimum qualifications for the job. For many of our jobs, you will also notice a reference to the UPS appearance guidelines and a company-provided uniform. The uniform and appearance guidelines are critical components of the UPS brand that set our employees apart from the competition. However, UPS has established procedures to ensure prompt and consistent handling of requests for religious accommodation. Applicants and employees may request an exception or change to, or a reasonable accommodation of, any condition of employment including the UPS uniform and appearance guidelines because of a sincerely held religious belief or practice.

Does UPS use contingent/temporary labor?

The use of contingent labor is an important part of ensuring UPS has the best talent available at the right time and for the right price. The UPS Global Contingent Staffing Program (GCSP) provides a centralized approach for all hiring managers who need contingent staffing. UPS recognizes that the use of contingent/temporary workers can be efficient and economical for managing the business.

Working at UPS

What can you tell me about the importance of Diversity at UPS?

As a global organisation that does business in over 220 countries, UPS embraces diversity at every level. With our unmatched ethical practices and promote from within culture, employees have an opportunity to grow and succeed within the organisation. At the heart of all that we do, diversity allows us to bring different perspectives together and help the world work better for everyone.

How does the “promote-from-within culture” help support career development at every level?

With our unique promote-from-within culture, you’ll always find exciting new opportunities at every level of the organisation. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. We also encourage employees to pursue and accomplish their educational goals, while taking advantage of UPS’s various support opportunities.

What advice would you give to women who want to build a career with UPS?

From the driver’s seat to the executive suite, women play a leading role at every level of UPS. We understand the importance of staying true to your needs and believe that when you’re doing what you do best, the sky is the limit. We also encourage you to continually enhance your abilities, both professionally and personally. To help you, we offer several programs, including Women’s Leadership Development (WLD), which will assist you in developing the knowledge, skills and values necessary to confidently step into a leadership role within UPS.

How does new technology enable employees to best serve customers?

What does it take to track up to 50 million packages in a single day? A fine-tuned team of innovative technology employees for starters. And, of course, the most innovative infrastructure for package handling, delivery and supply chain solutions the world has ever known. Our commitment to technology means having the right tools for every assignment, like using a hand-held Delivery Information Acquisition Device (DIAD) as a single point of digital tracking for every package a UPSer delivers. With over 97,000 DIADs collecting and distributing package delivery data in the field, the efficiencies really add up for our employees, our customers and our bottom line.

In fact, UPS spends more than $1 billion a year on information technology, so we can provide customers with unparalleled tracking and distribution intelligence. But it doesn’t stop there. Our line of products and services used by our customers continue to redefine the way the world does business. That’s logistics. That’s UPS.

Does UPS provide training to its employees?

Going the extra mile for our customers means having the right talent in the right place at the right time. That’s why we’re constantly challenging every member of our team to take the next step in their career. Here at UPS, we believe education is an ongoing process. That’s why we pride ourselves on offering rewarding opportunities that can take you anywhere you want to go. You’ll have the freedom to forge your own career path, while gaining the tools you need for continued growth within the company.

Our training programs help you understand the business and expose you to multiple opportunities at every level of the organisation—no matter where you want your career to go.

What can you tell me about UPS’s global reach?

As the leading package delivery company and global leader in supply chain solutions, we’re passionate about bringing better ways to orchestrate everything from complex international distribution networks to local business deliveries. Doing business in over 220 countries, UPS team members deliver the very best for billions of customers every day.

What’s it like to be a seasonal Driver Helper at UPS?

As a seasonal driver helper, you’re an ambassador to the community, to neighbours and to friends. As part of our worldwide fleet, you put a face and a voice to UPS’s global initiatives with a warm smile, a friendly greeting and impeccable service.

Physical and fast-paced, you’ll build a rapport with the driver and work as a team to deliver the best in service to each and every customer along the way. Equal parts reward and challenge, it’s a great opportunity to earn extra income, while gaining first hand experience within the UPS culture.

What is it like to be a Part-time Package Handler, if you are a woman?

A part-time position with full-time benefits, being a Package Handler is a truly rewarding experience. We understand the importance of staying true to your needs and believe that when you’re doing what you do best, the sky is the limit. We also encourage you to continually enhance your abilities, both professionally and personally.

What is it like to work as a UPS Part-time Package Handler as a second job?

With flexible shifts available, UPS provides an opportunity for people to earn additional income while working a consistent shift, in a great team environment, with great benefits and weekends off.

What is it like to work as a UPS Package Delivery Driver?

As a UPS Driver or mechanic, you’re an ambassador to the community, to neighbours and to friends. As part of our worldwide fleet, you put a face and a voice to UPS’s global initiatives with a warm smile, a friendly greeting and impeccable service. And you’ll know the rewards of keeping our wheels rolling every day. In fact, approximately 82% of the UPS workforce is involved in freight and package handling, driving motor vehicles, or both.

What is it like to work as a UPS Account Manager?

As a UPS sales professional, you can feel confident selling for a company that sets the standard in reliability. Having the UPS name behind you as a sales person opens doors. You’ll join a diverse team of experts, who deliver cutting-edge innovations throughout the world of global commerce. Whether it’s creating business solutions, improving critical measures of performance or meeting environmental objectives, your ingenuity and intellect serve to meet these challenges, each and everyday.

Is it true that many senior managers from UPS started off as part-time employees?

Although UPS is constantly hiring for positions at every level, most UPS associates and managers begin their career as Part-time Package Handlers or seasonal Driver Helpers. At UPS, we’re passionate about maintaining a promote-from-within culture and have a firm commitment to continuing the education and training of every employee. Imagine, the ability to career hop globally without ever having to leave the organisation.

Areas of InterestSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Religious Accommodation Questions

If you still have questions after reviewing the FAQ’s, please contact us at hrcompliance@ups.com.